Features

Everything you need to talk to customers

SETCONNEQ brings messaging, automation, and analytics together so your team can respond faster and scale without losing the human touch.

Conversations

Live chat, email, and social messages unified into one collaborative workspace.

Route conversations by skill, team, or availability with rules you control.

Organize threads and answer common questions instantly with a shared library.

Generate on-brand answers from your help center and conversation history.

Get a one-line recap of long threads so any agent can pick up where you left off.

Trigger tags, assignments, and follow-ups automatically based on your rules.

A lightweight widget that loads fast and matches your brand on any site.

Reply on the go with native iOS and Android apps and push notifications.

Dashboards for response time, CSAT, and volume across every channel.

Keep serving customers after hours with automations and smart away messages.

Role-based access, encryption, and audit logs to meet your compliance needs.

Connect SETCONNEQ to your stack and build custom flows with a full REST API.

Start a free trial or book a walkthrough with the SE TECH team.