SETConneq Live Webchat

● Active Visitor browsing /products/sunglasses

💰 Cart Value: $240.00

Hi! I'm looking at the polarized aviator sunglasses. Are they scratch-resistant?

Yes! They feature premium anti-scratch polycarbonate lenses with 100% UV400 protection.

🕶️

Polarized Aviator Gold Edition

$129.00 $160.00

Just added to cart and checked out! Thanks for the fast assistance 🙌

✅ Order #SET-9842 Confirmed! Assisted by Agent Sarah

WhatsApp Business API

Customer +1 (555) 392-8812

SLA: 42s Response Time

Hello! Can I reschedule my delivery window for tomorrow afternoon at 2 PM?

Hello Alex! I have updated your delivery slot to tomorrow, 2:00 PM – 4:00 PM. Your courier tracking number is #TRK-8821.

Awesome, you guys are super fast! 🌟

Rate this conversation

★★★★★

100% CSAT Rating Recorded

SETConneq Copilot & AI Agent

✨ Live Knowledge Base Sync Active

85% Routine Auto-Resolved

How do I connect our custom domain with SETConneq chat widget?

✨ Copilot Generated Suggestion for Agent:

"You can map your domain in Settings → Channels → Webchat with CNAME `chat.yourdomain.com` pointing to `cluster.setconneq.com`."

🏷️ #DomainSetup🏷️ #TechnicalSentiment: Positive

Webchat • WhatsApp • Email • Facebook • Instagram

The omnichannel live chat software that gets the job done

✓ Free 14-day trial✓ No credit card required✓ Instant setup

35,000+ companies trust SETConneq & SE Tech to power real-time sales & support

PAYPAL

IKEA

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MERCEDES-BENZ

SE TECH

Preview SETConneq on your website with one click

See how the omnichannel live chat widget, WhatsApp button, and agent desk will look on your store right now.

INCREASE ONLINE SALES

Engage with omnichannel chat, sell with ease

Your visitors are already active on Webchat, WhatsApp, Instagram, Facebook, and Email. Route every conversation into one unified agent console to recommend products and close sales in real time.

Active Queue

12 Live

MWWC

Milena WojewodaJust now

Can you recommend the best shade for dry skin?

KZWA

Kamran Zand2m ago

Confirming property showing schedule.

SWIG

@sierra_travels5m ago

Is this jacket in stock in M?

Milena Wojewoda via Website LiveChat

● Browsing: Beauty Catalog (Cart: $185)

Hello! I'm comparing the Radiant Glow Serum and the Hydra Boost Cream. Which one works better for dry winter skin?

Hello Milena! For winter hydration, the Hydra Boost Cream is formulated with ceramides for 24-hour moisture barrier support.

🧴

Hydra Boost Barrier Cream (50ml)

$48.00 (In Stock)

+25%increase in average order value after implementing SETConneq

“Most of our inquiries are sales-related, and we’ve seen a significant uptick in closed deals since launching SETConneq. By routing WhatsApp, Webchat, and Instagram messages to our agents in seconds, buyers get the immediate answers they need.”

Milena WojewodaDigital Project Specialist

Start Free Trial →

AUTOMATE CUSTOMER SERVICE

Boost team performance with Copilot inside the app

Copilot assists human agents by suggesting replies, summarizing lengthy conversations, and auto-tagging topics so agents respond with speed and accuracy.

Drafted by Agent:

"item out of stock wait 3 days"

✨ Copilot Enhanced:

"This item is restocking and will ship within 3 business days. Would you like us to reserve one for you?"

Text Enhancement

Transform quick notes into friendly, brand-consistent answers.

Detected Intent & Tags:

#RefundRequest#VIPCustomer

✓ Auto-assigned to Senior Billing Agent

Smart Tag Suggestions

Categorize conversations automatically for granular reporting.

30-Second AI Summary:

• Customer requested WhatsApp invoice for Order #9182.
• Updated billing email to finance@acme.com.
• Invoice PDF sent & resolved.

Instant Chat Summary

Wrap up chats and transfer context between shifts in seconds.

Explore SETConneq AI & Copilot →

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HUB

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Connect with tools that support your business growth

Mix and match from 200+ integrations including Shopify, WooCommerce, WhatsApp Business, Mailchimp, and Zapier to create your communication engine powered by SE Tech.

They say... chatting has never been easier

Kent Bicycles Service Center 🇺🇸

★★★★★

“We have been using SETConneq for about a year now. It has greatly enhanced our ability to assist our customers across Webchat and WhatsApp.”

The Cake Planner 🇺🇸

★★★★★

“LOVE this app! I’ve been able to help so many customers live on the page. Directly boosted our weekend custom orders by 40%.”

ÓRTTU Fashion 🇺🇸

★★★★★

“Super easy to use, works fast with no bugs at all. Strong recommendation for online ecommerce business! Really increases conversion rate!”

Aylala Retail 🇵🇱

★★★★★

“The app is fantastic! I can literally close sales on the go and handle Instagram and WhatsApp all from ONE PLACE.”

We’re here for you 24/7/365

Our certified Product Experts at SE Tech are available round the clock via live chat to help you succeed.

💬 Chat with a Product Expert Now

The omnichannel live chat software that gets the job done

Preview SETConneq on your website with one click

Engage with omnichannel chat, sell with ease

Active Queue

Customer Profile

Revenue Impact Tracker

Boost team performance with Copilot inside the app

Text Enhancement

Smart Tag Suggestions

Instant Chat Summary

Connect with tools that support your business growth

They say... chatting has never been easier

We’re here for you 24/7/365