Turn every conversation into a customer
SETCONNEQ is the live chat and customer messaging platform by SE TECH. Reach visitors in real time, automate the busywork, and give your team one shared inbox for every channel.
- No credit card required
- 14-day free trial
- Setup in minutes
Trusted by fast-growing teams around the world
One platform for every customer conversation
From the first hello to long-term support, SETCONNEQ gives your team the tools to respond faster and sound human at scale.
Shared team inbox
Bring live chat, email, and social messages into one place so nothing slips through the cracks.
AI reply suggestions
Draft accurate answers in one click using your help center and past conversations.
Smart routing
Send every conversation to the right agent or team based on rules you control.
Real-time analytics
Track response times, CSAT, and volume with dashboards your whole team can read.
Automations
Trigger workflows, tags, and follow-ups automatically so your team focuses on people.
Enterprise security
Role-based access, encryption in transit and at rest, and full audit trails by default.
Know exactly how your team is performing
Stop guessing. SETCONNEQ turns every conversation into data you can act on, so you can spot bottlenecks, coach your team, and prove impact to leadership.
- Live dashboards for response time, resolution rate, and CSAT
- Segment conversations by channel, team, or campaign
- Export reports and share weekly digests automatically
faster first response time
more qualified leads captured
average customer satisfaction
coverage with automations
Results our customers can feel
“We moved our entire support team to SETCONNEQ and cut our response time in half. The shared inbox alone was worth the switch.”
“The AI reply suggestions are shockingly good. Our agents sound consistent and our customers get answers in seconds.”
“Setup took an afternoon and the SE TECH team was with us the whole way. Analytics finally give us a clear picture.”
Ready to talk to your customers?
Start your free 14-day trial today. No credit card, no setup fees, cancel anytime.